AI Policy

Version 1.0 · Effective 28 September 2026

We do not train AI on anything you do here.

TJ-Aero does not build, train or fine-tune any AI model. We use an existing model from one provider, Anthropic, for a small number of clearly labelled features.
Nothing you do on TJ-Aero — using the tools, playing the Flight Challenge, posting, messaging, verifying your identity — is used to train AI, by us or by anyone else.
We do not sell, license or hand your data to any AI company for training.
Anthropic’s commercial terms, under which we use it, do not allow it to train its models on what we send. Anthropic’s commercial terms ↗

1. Who provides the AI

Every AI feature on TJ-Aero uses Claude, a model made by Anthropic, PBC, through Anthropic’s commercial API. There is no other AI provider. A request is sent only when a feature needs it; the answer comes back and the connection ends. TJ-Aero staff can switch all AI off at any time, and the site keeps working without it.

Anthropic processes what we send on our behalf, as a service provider. Its commercial terms state that it may not use that content to train its models. It may keep it for a limited period to keep its service safe and to prevent abuse, as set out in its own privacy policy. Anthropic’s privacy policy ↗

2. What is never sent to AI

Your passport. Identity verification is done by hand by a member of our staff — never by AI.
Your certificates — licences, type ratings, medical certificates and training records — and any other health information. No AI ever reads them.
Your password, two-factor codes and payment details.
Your private messages and the files you send in them.
The Flight Challenge game. It uses no AI; your flights, scores and landings are used only for your career, the leaderboards and your share cards.
The operational tools that work from data alone: the Route Planner, NOTAM and weather look-ups, runway and take-off screening, crew entry briefs, duty-time and great-circle tools, and flight briefings. They calculate from TJ-Aero’s data and official feeds, with no AI involved.
Your browsing and activity history.

And no AI makes decisions about you. Verifying your identity, approving your account, reviewing certificates, handling reports about content, and anything to do with job applications are all done by people.

3. Every place AI is used

This is the complete list. Features that use AI say so where you use them — marked with ✨ or “AI” — so you always know when you are dealing with AI.

Features you choose to use

Ops Copilot

What is sent: Your question, the conversation so far, the TJ-Aero data relevant to it (for example an aerodrome card entry and the name of the member who contributed it) and, when you ask about an airport, the live weather and NOTAMs.
What happens: An answer with its sources. Your conversation is kept in your Copilot history until you delete it. An identical general question asked again within a week may be answered from a stored copy of an earlier answer, without calling the AI.

Maya, the help desk

What is sent: Your message, plus your name, role and account status so she can help. Maya is an AI assistant, and says so.
What happens: A reply. If Maya hands you to a person, the conversation is attached to your support ticket; otherwise it is not stored.

Draft my listing (empty sectors, aircraft for sale)

What is sent: The details you have already typed into the listing.
What happens: A draft description that uses only your facts. Nothing is saved until you edit it and submit.

Trip Feasibility — read a schedule, AI analysis

What is sent: The schedule screenshot you upload, or the trip details and the data TJ-Aero has assembled for it.
What happens: The legs read from the screenshot for you to check, or a written assessment. Decision support only.

NOTAM impact for your flight

What is sent: The public NOTAMs in force at a field or FIR during your flight window, the window and the aircraft type.
What happens: A read of what affects the flight and what can be ignored, citing NOTAM numbers. Decision support only.

Alternate Finder — AI recommendation

What is sent: The alternates TJ-Aero has ranked from its own data (runways, hours, customs, current weather) and the flight you describe.
What happens: A short recommendation that may reason only from those figures. Decision support only.

Tech-stop comparison and Trip Brief

What is sent: The comparison table or trip picture TJ-Aero has built from its own data, and the priorities you set.
What happens: A recommendation that may reason only from those figures.

Dangerous-goods research

What is sent: A description of the item you are screening. The AI may search the public web.
What happens: A cautious, sourced read. Decision support only — never acceptance.

Research a card detail with AI

What is sent: The aerodrome and the detail you picked.
What happens: A suggested value put to the community vote like any other suggestion. It never changes the card by itself.

Translate (on a post or comment)

What is sent: The text you asked to translate.
What happens: The translation, shown to you.

Automatic processing of shared aviation data

Translation to English

What is sent: Text you contribute to aviation data — aerodrome and country cards, corrections, Q&A, marketplace listings — when it is written in another language. Posts, comments, profiles and messages are never translated automatically.
What happens: The English text is stored, so every operator can read the card.

Facts from experiences

What is sent: Experiences shared by identity-verified members.
What happens: Possible card facts, each quoting the member’s own words, for TJ-Aero staff to review. Nothing reaches a card without a person approving it.

Daily language check

What is sent: Public aerodrome and country card text.
What happens: Spelling and wording fixes only. The AI is forbidden to change facts, and any edit that alters a number is rejected automatically.

Staff tools (not about members)

Research and drafting for staff

What is sent: Public information: pasted or attached AIP pages, circulars and handler briefs (a document is read once and deleted), a company’s name, an airport’s name. Some of these tools search the public web.
What happens: Proposed card details, local handler contacts marked “AI-researched, unconfirmed”, company profile details, event advisories and regulation links — for staff to review.

Aerodrome intelligence mailbox

What is sent: Emails sent to our aerodrome-intelligence address.
What happens: A draft operational note for staff to review. If you write to that address, your email is read this way.

Site health and advice

What is sent: Technical information about the site — error reports, performance and usage figures.
What happens: A diagnosis or proposal for staff. It never changes the site’s code by itself.

Interface translation

What is sent: The site’s own wording (buttons, headings).
What happens: The site in other languages. No member data is involved.

4. The rules our AI works under

AI suggests; people decide. AI never publishes a fact on a card. What it finds is either a suggestion for the community vote (ten members must agree before a card changes) or a draft for staff to review.
It must not invent figures — fees, lead times, frequencies, phone numbers. When it does not know, it is told to say “unknown” rather than guess.
It is decision support, not authority. Nothing it says replaces official sources, and the pilot-in-command and operator remain responsible for every operational decision (Terms, section 4).
AI can be wrong. Check anything that matters against the AIP, the authority or the handler.

5. What we keep, and your choices

For every AI request we record which feature was used, which model, how many units of text it used, what it cost and when — to run your AI allowance and our budget. We do not keep the content in that record.
Your Copilot conversations stay in your history until you delete them, and are deleted with your account.
The features in the first group only run when you use them. You can use TJ-Aero fully without them.
You can download everything we hold about you, or delete your account, in Account Settings. The Privacy Notice sets out your rights.

Questions

Write to us at contact@tj-aero.com. If we start using AI somewhere new, or send it anything new, this page is updated first.

Privacy Notice · Terms & Conditions · Security · Raffles Online Platforms